I am a dedicated professional eager to pivot into a role centered on ServiceNow administration and development. My extensive background in managing complex IT environments, combined with a genuine passion for technology, positions me as a formidable candidate for driving ServiceNow initiatives aimed at streamlining organizational workflows and enhancing efficiency.
During my tenure as an IT System Specialist at MCPS, Richard Montgomery High School, I acquired a profound understanding of network systems installations, configurations, and user support. From maintaining servers running diverse operating systems to adeptly troubleshooting software applications and hardware issues, I have honed my skills in problem-solving and technical support. Furthermore, my experience encompasses automating workflows, managing user accounts, and spearheading technology modernization projects, underscoring my adaptability and unwavering commitment to excellence.
While my expertise primarily lies in traditional IT systems, I am invigorated by the prospect of leveraging my skills set to transition into ServiceNow administration and development. I have proactively embarked on expanding my knowledge in this domain, with a dedicated focus on comprehending the ServiceNow platform, its modules, and functionalities. Additionally, I have enrolled in training programs encompassing HTML5, CSS3, and JavaScript to bolster my proficiency in ServiceNow development, administration, and best practices
Over 24 years of hands-on experience in IT system support and network administration. Deep understanding of network systems installations, configurations, and user support. Proficiency in maintaining servers running various operating systems and troubleshooting software applications and hardware issues.
Building interactive websites with a focus on mobile-first design Knowledge of HTML5, CSS3, JavaScript, JQuery, XML, JSON, AJAX Responsive Web Design (RWD) implementation Familiarity with leading HTML5, CSS3, and JavaScript frameworks
Leadership and project management skills (participation in technology modernization projects) Data recovery using Avarmar and Veeam Software package creation using Altiris
Eager to transition into a role focused on ServiceNow administration and development. Enthusiastic about contributing to ServiceNow initiatives aimed at digitizing and unifying organizations' workflows.
Demonstrated adaptability and commitment to excellence through experience in automating workflows, managing user accounts, and implementing technology modernization projects. Proactively expanding knowledge in ServiceNow administration and related areas through training programs and self-directed learning.
Strong communication abilities, fostering collaboration and effective teamwork. Proven track record of delivering results in fast-paced environments.
Genuine passion for technology, evident in the desire to leverage skills and transition into ServiceNow administration and development. Excited about the opportunity to drive efficiency, foster innovation, and effect transformative change through ServiceNow solutions.
Engages in hobbies such as making jewelry, walking, and dancing, these contribute to my holistic development and serving as sources of motivation and inspiration.
Bravium Consulting provides technology and management consulting services for the public and private sectors. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly-executed solutions. We were recently awarded NMSDC Top 100 and Washington Technology fast 50. We were also just named the 2022 ServiceNow Creator Workflow Partner of the Year.
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