Concierge Supervisor

Kensington Park

2022 - Present

• Provide general leadership for the team.
• Conduct new hire interviews.
• Conduct new hire training and facilitate their onboarding process.
• Update the company website.
• Conduct troubleshooting and regularly update on all staff computers.
• Work with an external IT firm and IT director to solve all IT-related issues with the facility.
• Attend phone calls
• Responding to all incoming emails and redirecting them to the appropriate departments.
• Update residents’ monthly data in both soft and hard form to meet state compliance.
• Assists the business manager with administrative tasks (i.e. accounts payable, record maintenance)
• Responsible for procuring and managing monthly office supplies for the facility.
• Managing staff scheduling and granting PTOs
• Assigning work orders to the maintenance and environmental department daily.
• Communicating and enforcing company COVID policy.
• Arranging transportation for resident outings, doctor appointments, etc.
• Working with department heads on a checklist to ensure the facility complies with state inspection.
• Conduct periodic staff training on the use of new applications and ensure the team understands the general expectations and meets said expectations.

Food Authority

July - October 2021

Driver Helper

• As a Stewart for best-in-class customer service, I efficiently deliver assorted food items to customers.
• Driving excellent experiences, I perform consistent inventory reports and make recommendations to best meet customer needs.
• Upholding financial success, I record and manage data of all delivered items for strategic planning.
• I ensure customer issues are resolved in a timely manner, offering prompt responses to customers' queries by submitting daily delivery reports to the designated supervisor.

CW Healthcare Services

October 2020 – May 2021

Companionship Caregiver

• Provide companionship to help the client function independently in the home, give medication (MedTech Certified).
• Run errands as the need may be, help book doctor appointments for the client and accompany the client to doctor appointments, and provide some technical IT support to the family.

Education

Feb 2023-June 2023

Montgomery Community College

• Front End Web Development Certificate ||Rockville, MD USA

March 2018

Theosis Institute of Higher Learning

• BSc Patristics Theology (in view) ||Douala Cameroon

January-September 2009

Institute of National Transformation(INT)

• Corporate and National Developmental Leadership Diploma ||Lagos, Nigeria

September 2007-

National Institute of Information Technology(NIIT)

• Software Engineering AA Degree ||Lagos, Nigeria

PNB Technology

2016 - 2019

Managing Partner

• Web Content Management System manager.
• Managing projects for Hospital Management systems, school management systems.
• Build responsive web applications using WordPress.
• Developing company marketing strategy.
• Training clients on the use of developed web applications.
• Developed new client relationships through business engagement and management of social media accounts.
• Assisted clients with business rebranding and usage of company-developed software.

Blue Ocean Pharmaceuticals

2014 - 2015

Business Development Executive

• Generate new business leads.
• Develop marketing materials and campaigns.
• Manage product inventory.
• Developed sales strategies and work along with the marketing team to enhance company growth and outreach programs;
• Facilitate sale presentations and communications for joint venture opportunities and collaborative business efforts.
• Generate new business leads.

Liberty Radio

2015 - 2019

Station Manager

• Provide general leadership for the station.
• Served as head of marketing outreach and broadcast team coordinators.
• Designed and reviewed all program content prior to airing.
• Conducted news interviews and present talk shows
• Prepared client contracts and other related documentation for adverts.

Bassa Times Newspaper

2010 - 2014

Managing Editor

• Manage the newsroom.
• Assign stories to reporters and writers based on their areas of expertise and the news of the day.
• Responsible for managing the budget for the newsroom, including salaries, equipment, and other expenses.
• Makes critical decisions about what stories to cover and how to cover them.
• Maintain relationships with other media outlets, government officials, and other stakeholders in the community.
• Developed company marketing strategies while overseeing business networks to increase annual advert revenue.
• Ensured the quality and timely delivery of editorial content through team management and staff oversight.

Exclusive Estate

2004 - 2009

Administrative Assistant

• Respond to client inquiries.
• Directing phone calls.
• Booking travel arrangements for CEO
• Purchase & manage all office supplies.
• Filling of Documents
• Was responsible for Land Title search at the land registry
• Responding to clients’ inquiries about properties
• Inspecting all property documents before forwarding them to the legal department
• Writing reports on property search results, indicating if the property has any encroachments or not
• Updating content on Company Website
• Designing the company’s monthly newsletter
• Assisting with due diligence on landed properties at respective government agencies

Education

August-October 2004

Doskete Computer School

• Diploma||Lagos, Nigeria

July 2003

Methodist Boys School

• High School Diploma/WAEC Certificate||Lagos, Nigeria
• Diploma||Lagos, Nigeria

March 2002

Protestant Methodist High School

• High School Diploma/WAEC Certificate|| Danane, Ivory Coast